Privacy Policy
Last Updated: August 16, 2025
1. Introduction
1.1. Purpose – This Privacy Policy explains how Goldemy LLC (“Goldemy,” “we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you access or use our website, mobile applications, online learning platform, and other services (collectively, the “Services”).
1.2. Scope – This Policy applies to all visitors, registered users, and any individual accessing our Services from anywhere in the world, unless otherwise stated.
1.3. Legal Compliance – We comply with applicable privacy laws in the United States, including the Arkansas Personal Information Protection Act, and, where applicable, certain provisions of international laws such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
2.1. Information You Provide Directly –
When you interact with Goldemy, you may provide the following:
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Full name, username, and profile information
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Email address and contact details
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Payment and billing information (processed through secure third-party payment gateways)
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Course interaction history and preferences
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Any communication you send to our support team
2.2. Information Collected Automatically –
When you use our Services, we may automatically collect:
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Device information (model, operating system, browser type)
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IP address and approximate location data
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Usage data (pages visited, time spent, features used)
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Log files and cookies for session management and analytics
2.3. Information from Third Parties –
We may receive information about you from:
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Payment processors (to confirm transaction status)
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Marketing partners or affiliates
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Social media integrations (if you choose to connect)
3. How We Use Your Information
We use your information for purposes including but not limited to:
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Providing and improving our Services
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Processing payments and fulfilling orders
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Personalizing learning recommendations
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Sending service-related updates and notifications
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Detecting and preventing fraudulent activities
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Complying with legal obligations
4. Cookies and Tracking Technologies
4.1. Use of Cookies – We use cookies, web beacons, and similar technologies to:
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Maintain session security
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Remember your preferences
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Analyze website performance and user behavior
4.2. Managing Cookies – You may choose to disable cookies via your browser settings. However, disabling cookies may limit certain functionalities of the Services.
5. Legal Bases for Processing (for applicable jurisdictions)
If you are located in the EU, UK, or other regions that require legal bases for processing, we process your personal data under:
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Your consent
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Contract performance
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Compliance with legal obligations
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Legitimate business interests (such as improving Services and preventing fraud)
6. How We Share Your Information
6.1. With Service Providers –
We may share limited necessary personal information with trusted third-party service providers who assist us in operating the Services, processing payments, delivering digital content, providing analytics, and ensuring platform security.
6.2. With Legal Authorities –
We may disclose your information when required to comply with applicable laws, regulations, court orders, or legal processes, or to enforce our Terms of Service and protect our legal rights.
6.3. Business Transfers –
In the event of a merger, acquisition, asset sale, or restructuring, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.
6.4. No Sale of Personal Data –
Goldemy does not sell your personal data to third parties for monetary gain.
7. Data Retention
7.1. Retention Period –
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
7.2. Criteria for Retention –
Retention depends on:
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The type of information collected
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The legal requirements for data retention
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Our need to resolve disputes, enforce agreements, and maintain security logs
7.3. Secure Disposal –
Once retention periods expire, personal data will be securely deleted, anonymized, or otherwise rendered permanently unusable.
8. Data Security
8.1. Security Measures –
We implement industry-standard security practices, including encryption in transit and at rest, access control mechanisms, regular vulnerability scans, and secure data storage.
8.2. User Responsibility –
You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account.
8.3. Breach Notification –
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.
9. International Data Transfers
9.1. Storage Location –
All data is stored in secure data centers located in the United States.
9.2. Cross-Border Protections –
When transferring data from outside the U.S., we implement legal safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, to ensure data protection.
10. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
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Access – Request a copy of the personal data we hold about you.
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Correction – Request correction of inaccurate or incomplete data.
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Deletion – Request deletion of your data (subject to legal obligations).
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Restriction – Request that we limit the processing of your data.
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Portability – Request a portable copy of your data in a commonly used format.
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Opt-Out of Marketing – Stop receiving promotional communications by following the unsubscribe link or contacting us directly.
10.1. Exercising Your Rights –
You may contact us at [privacy@goldemy.com] to submit a privacy request. We may require verification of your identity before fulfilling your request.
11. Children’s Privacy
11.1. Age Restriction –
Our Services are not directed to children under the age of 13 (or the minimum legal age in your jurisdiction for consent to data processing). We do not knowingly collect personal information from children.
11.2. Parental Notification –
If we discover that we have inadvertently collected personal information from a child, we will promptly delete such information and take necessary measures to prevent further collection.
11.3. Reporting –
If you believe that a child has provided us with personal data in violation of this Policy, please contact us at [privacy@goldemy.com].
12. Third-Party Links and Services
12.1. External Websites –
Our Services may contain links to third-party websites, applications, or services. Clicking on these links may allow third parties to collect or share your data.
12.2. No Control Over Third Parties –
We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
12.3. Integrated Services –
If you choose to connect your Goldemy account with third-party services (e.g., payment processors, authentication services), we may receive certain information from these providers in accordance with their terms and your privacy settings.
13. Changes to This Privacy Policy
13.1. Right to Modify –
We may update or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings.
13.2. Notification of Changes –
Material changes will be communicated through:
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A notice on our website
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Email notification (if you have an account)
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Updated “Last Updated” date at the top of the Policy
13.3. Continued Use –
Your continued use of our Services after the effective date of changes constitutes acceptance of the updated Policy.
14. Compliance with Arkansas and U.S. Law
14.1. Jurisdiction –
This Privacy Policy and any disputes arising from it are governed by the laws of the State of Arkansas, without regard to conflict of laws principles.
14.2. Legal Obligations –
We comply with applicable U.S. federal and Arkansas state privacy laws, including those relating to data protection, consumer rights, and online safety.
14.3. Non-U.S. Users –
If you access our Services from outside the United States, you consent to the transfer and processing of your information in the United States under this Policy.
16. Data Security and Protection
15. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Goldemy, LLC
Attn: Privacy Office
1234 Main Street, Little Rock, AR 72201, USA
Email: privacy@goldemy.com
16. Data Security and Protection
16.1. Technical and Organizational Measures –
We implement industry-standard security measures, including encryption, firewalls, secure server configurations, and access controls to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
16.2. Access Restriction –
Access to your personal information is strictly limited to authorized Goldemy personnel, contractors, and service providers who require such access for operational purposes and are bound by confidentiality obligations.
16.3. Data Breach Notification –
In the event of a data breach that may affect your personal information, we will notify you in compliance with applicable Arkansas and U.S. federal laws. Such notification may be provided via email, website notice, or other legally required methods.
17. Data Retention and Deletion
17.1. Retention Period –
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
17.2. Deletion Requests –
You may request deletion of your account and associated personal data at any time by contacting privacy@goldemy.com. Certain information may be retained where required by law, for fraud prevention, or for legitimate business purposes.
17.3. Anonymization –
When deletion is not technically feasible, we may anonymize personal data so that it can no longer be associated with you.
18. Logging and Monitoring
18.1. System Logs –
We automatically collect and maintain logs related to user activity, login attempts, IP addresses, device identifiers, and usage patterns for security, fraud detection, and compliance purposes.
18.2. Security Audits –
We conduct periodic internal and third-party security audits to assess the effectiveness of our privacy and data protection measures.
18.3. Fraud and Abuse Prevention –
Suspicious activity may be flagged, investigated, and reported to law enforcement or regulatory authorities in accordance with Arkansas and U.S. law.
19. Legal Disclosure
19.1. Law Enforcement Requests –
We may disclose your personal information if required to do so by law, subpoena, court order, or other legal process, or if such action is necessary to:
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Comply with legal obligations
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Protect our rights, property, or safety, and that of our users or others
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Investigate potential violations of our Terms of Service or other policies
19.2. Government Compliance –
As a U.S.-based company, we may be required to share data with government agencies under applicable Arkansas and federal regulations.
19.3. Limitation of Liability –
We are not responsible for any disclosure of information required by law, and you agree that such disclosures will not constitute a breach of this Privacy Policy.
20. International Data Transfers
20.1. Storage in the United States –
All personal information is processed and stored on servers located in the United States, subject to U.S. privacy and data protection laws.
20.2. Cross-Border Transfers –
If you access our Services from outside the United States, you consent to the transfer and processing of your personal data in the United States.
20.3. International Compliance –
While U.S. laws may not provide the same level of data protection as your home country, we take reasonable measures to safeguard your information consistent with this Privacy Policy.
21. User Rights and Choices
21.1. Right to Access –
You have the right to request access to the personal information we hold about you. We will provide such information in a clear, portable format, subject to verification of your identity.
21.2. Right to Correct –
If you believe that any of your personal information is inaccurate or incomplete, you may request corrections by contacting privacy@goldemy.com.
21.3. Right to Delete –
You may request the deletion of your personal data at any time. Certain information may be retained as required by law, for fraud prevention, or to enforce our agreements.
21.4. Right to Restrict Processing –
You may request that we limit the processing of your personal data in specific situations, including pending dispute resolutions or legal proceedings.
21.5. Right to Withdraw Consent –
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
22. Cookies and Tracking Technologies
22.1. Use of Cookies –
We use cookies, pixel tags, and other tracking technologies to improve user experience, analyze site performance, and deliver personalized content.
22.2. Types of Cookies –
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Essential Cookies – Required for site functionality and security.
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Analytics Cookies – Used to analyze traffic and usage trends.
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Preference Cookies – Store your settings and preferences.
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Advertising Cookies – Used to deliver relevant marketing messages.
22.3. Cookie Management –
You may adjust your browser settings to reject cookies; however, certain site features may not function properly without them.
23. Limitation of Liability in Privacy Context
23.1. No Absolute Security Guarantee –
While we take extensive measures to protect your data, no system can be guaranteed 100% secure. You acknowledge that you provide your information at your own discretion and risk.
23.2. Indirect Damages –
We shall not be liable for any indirect, incidental, or consequential damages resulting from the unauthorized access, use, or disclosure of your personal data, except where prohibited by Arkansas law.
23.3. Third-Party Links –
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.
24. Policy Updates and Notifications
24.1. Revisions –
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
24.2. Material Changes –
If significant changes are made, we will notify you via email or a prominent notice on our website before such changes take effect.
24.3. Continued Use –
Your continued use of the Services after any Privacy Policy updates constitutes your acceptance of the revised terms.